Support

Interactive Monkey are dedicated to helping you out with any questions you have, problems you have, or listening to any feedback that you have.

If you can't find the answer in our FAQ section please feel free to contact us via the support form.

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Webmail can be accessed at:- http://mail.interactivemonkey.co.uk or by clicking the email link in the Login menu.

Your user name is your e-mail address and your password is what we set up for you in the beginning or whatever you may have changed it to. These are also the same details that you use for your mail client.
Your POP3 details are:

Server: mail.interactivemonkey.co.uk
Username: name@yourdomain.co.uk
Password: is the same one used to access your webmail

Your SMTP details:

Are the same as your POP3 details. Please make sure you set your outgoing server (SMTP) as requires authentication. Your username and password are the same as your POP3 details.
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You can access your billing account by clicking the Billing link under the LOGIN menu or by clicking here.

Your username and password will be your email address and the password is what we set up for you in the beginning or whatever you may have changed it to. From here you can see and action all of your invoices or estimates. You can also see how much you are spending with Interactive Monkey Ltd.
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If you have SmarterStats enabled on your account you can access all your stats by clicking the Websites SmarterStats link under the LOGIN menu or by clicking here.

If you would like SmarterStats enabled on your account please contact us via the support form and we will action your request. Please note this will require an additional hosting cost.